Sarah, 19, booked a taxi through 13CABS. The cab picked her up at midnight from Clayton, for a 6km trip to a friend’s party in Huntingdale, but stopped a few streets short of the destination.
Sarah said the driver repeatedly propositioned her and “refused to take no for an answer”.
She eventually got out of the cab and complained the following day to 13CABS who, she said, ignored her complaint.
Sarah told her story to 3AW on Monday, after which 13CABS took action.